GENERAL TERMS AND CONDITIONS FOR THE HOTEL ACCOMMODATION CONTRACT (AGBH 8.0)  
 

1 SCOPE OF APPLICATION
1.1 These terms and conditions apply to contracts for leasing 
of hotel rooms for accommodation as well as all in this context for the 
Customers provided other services and deliveries by the hotel (hotel accommodation contract). The term "hotel accommodation contract" includes and replaces the following terms: accommodation, guest accommodation, hotel, hotel room contract. 
1.2 Subletting or re-letting of the leased rooms and their use 
purposes other than accommodation require the prior consent of the hotel in text form, whereby § 540 paragraph 1 sentence 2 BGB is waived, insofar as the 
Customer is not a consumer within the meaning of Section 13 of the German Civil Code (BGB). 
1.3 General terms and conditions of the customer only apply if this 
has been expressly agreed in writing beforehand. 
2 CONCLUSION OF CONTRACT,
- PARTNER, LIMITATION OF LIMITATION
2.1 The contracting parties are the hotel and the customer. The contract is concluded when the hotel accepts the customer's application. The hotel is free to 
to confirm the room booking in text form. 
2.2 All claims against the hotel become statute-barred one year from the start of the statutory limitation period. This does not apply to claims for damages and to 
other claims, insofar as the latter is based on an intentional or grossly negligent 
Breach of duty by the hotel. 
3 SERVICES, PRICES, PAYMENT, SET-OFF
3.1 The hotel is obliged to keep the rooms booked by the customer available and the 
to provide agreed services. 
3.2 The customer is obliged to take care of the provision of the room and that of him 
the hotel's agreed or applicable prices for other services taken 
counting. This also applies to services commissioned by the customer directly or via the hotel, which are provided by third parties and disbursed by the hotel. 
3.3 The agreed prices include the taxes and local duties applicable at the time the contract is concluded. Does not include local 
Charges owed by the guest according to local law, 
such as tourist tax. 
In the event of a change in the statutory sales tax or the introduction, change or abolition of local taxes on the object of performance after the conclusion of the contract, the prices will be adjusted accordingly. For contracts with consumers 
this only applies if the period between the conclusion of the contract and the fulfillment of the contract 
exceeds four months. 
3.4 The hotel can give its consent to a subsequent request by the customer 
Reduction in the number of rooms booked, the hotel's services or the 
Make the customer's length of stay dependent on the price for the 
Room and / or for the other services of the hotel appropriately increased. 
3.5 Hotel invoices are due for payment immediately upon receipt without any deductions. 
If payment on account has been agreed, the payment - subject to one 
deviating agreement - within ten days of receipt of the invoice without 
Deduction to be made. 
3.6 The hotel is entitled to request an appropriate advance payment or security deposit from the customer upon conclusion of the contract, for example in the form of a credit card guarantee. The amount of the advance payment and the payment dates can be set in 
Contract to be agreed in writing. In the case of advance payments or security deposits for package tours, the statutory provisions remain unaffected. In the event of default in payment by the customer, the statutory provisions apply. 
3.7 In justified cases, for example the customer's payment arrears or expansion of the scope of the contract, the hotel is entitled, even after the contract has been concluded until 
an advance payment or security deposit at the beginning of the stay 
3.6 above or to demand an increase in the advance payment or security deposit agreed in the contract up to the full agreed remuneration. 
3.8 The hotel is also entitled at the beginning of and during the customer's stay 
a reasonable advance payment or security deposit as defined above 
To demand section 3.6 for existing and future claims from the contract, 
if such has not already been given in accordance with section 3.6 and / or section 3.7 above 
was done. 
3.9 The customer can only oppose an undisputed or legally binding claim 
set off or offset against a claim by the hotel. 
3.10 The customer agrees that the invoice can be sent to him electronically 
can be transmitted. 
4 WITHDRAWAL BY THE CUSTOMER (CANCELLATION, CANCELLATION) / 
FAILURE TO USE HOTEL SERVICES (NO SHOW) 
4.1 The customer can only withdraw from the contract concluded with the hotel if a right of withdrawal has been expressly agreed in the contract, a statutory right of withdrawal exists or if the hotel expressly agrees to the cancellation of the contract. 
4.2 If there is an appointment between the hotel and the customer to withdraw from the contract free of charge 
has been agreed by the contract, the customer can withdraw from the contract until then, 
without triggering payment or compensation claims by the hotel. 
4.3 If a right of withdrawal has not been agreed or has already expired, there is also no statutory right of withdrawal or termination and if the hotel does not agree to a cancellation of the contract, the hotel retains the right to the agreed remuneration in spite of this 
Failure to use the service. The hotel has the income from other sources 
The rental of the rooms and the saved expenses are to be taken into account. Will 
If the rooms are not rented to other parties, the hotel can deduct the savings 
Flat-rate expenses. In this case, the customer is obliged to pay 90% of the contractually agreed price for accommodation with or without breakfast as well as for 
Package deals with third-party services, 70% for half-board and 60% for 
Full board arrangements to be paid. The customer is free to prove that the 
The aforementioned claim did not arise or did not arise in the required amount. 
5 WITHDRAWAL BY THE HOTEL
5.1 If it has been agreed that the customer will be free of charge within a certain period of time 
can withdraw from the contract, the hotel is for its part entitled to withdraw from the contract during this period if there are inquiries from other customers about the contractually booked rooms and the customer does not waive his right to withdraw upon inquiry by the hotel with a reasonable deadline. This applies accordingly if an option is granted, if there are other inquiries and the 
Customer is not ready to make a firm booking upon request of the hotel with a reasonable deadline. 
5.2 If an advance payment or security deposit agreed or requested in accordance with section 3.6 and / or section 3.7 is not made even after a reasonable grace period set by the hotel has expired, the hotel is also entitled to withdraw from 
Contract entitled. 
5.3 Furthermore, the hotel is entitled to withdraw from the contract for an objectively justified reason.
To resign extraordinarily, especially if 
- Force majeure or other circumstances for which the hotel is not responsible, the fulfillment 
make the contract impossible; 
- rooms or rooms are culpably booked with misleading or false information or with concealment of essential facts; The 
Be the identity of the customer, solvency or the purpose of stay; 
- the hotel has reasonable grounds to believe that the use 
performance, smooth business operations, security or reputation 
of the hotel in public without this affecting the rule or The hotel's organizational area; 
- the purpose or the reason for the stay is illegal; 
- there is a violation of the above-mentioned section 1.2. 
5.4 The justified withdrawal by the hotel does not give rise to any claims on the part of the customer 
Damages. 
6 ROOM PROVISION,
- DELIVERY AND RETURN
6.1 The customer has no right to the provision of certain rooms, insofar as 
this was not expressly agreed in writing. 
6.2 Reserved rooms are available to the customer from 3:00 p.m. on the agreed arrival date 
to disposal. The customer has no right to earlier availability. 
6.3 On the agreed day of departure, the rooms are to be given to the hotel by 12:00 noon at the latest 
cleared to make available. After that, the hotel may be late due to the delay 
The room must be vacated for use beyond the contract by 6:00 p.m. 
Invoice 50% of the full accommodation price (price according to the price list) 
6:00 p.m. 90%. This does not justify contractual claims by the customer. He is free to prove that the hotel has no or a significantly lower claim to usage fee. 
7 LIABILITY OF THE HOTEL
7.1 The hotel is liable for damages for which it is responsible from injury to life, 
of the body or health. Furthermore, it is liable for any other damage that occurs 
an intentional or grossly negligent breach of duty by the hotel or an intentional or negligent breach of contract-typical 
Obligations of the hotel are based. Typical contractual obligations are those obligations that the 
enable proper execution of the contract and the fulfillment of which the customer trusts and may trust. There is a breach of duty by the hotel 
that of a legal representative or vicarious agent. Further 
Claims for damages are, unless otherwise regulated in this section 7, 
locked out. Should disruptions or deficiencies in the hotel's services occur, the hotel will endeavor upon knowledge or upon immediate notification of the customer 
be to remedy the situation. The customer is obliged to do what is reasonable for him to remedy the disruption and to keep possible damage to a minimum. 
7.2 The hotel is liable to the customer for items brought in according to the statutory provisions. The hotel recommends using the hotel or room safe. Provided 
the customer money, securities and valuables with a value of more than 800 
To bring in euros or other items with a value of more than EUR 3,500 
this requires a separate storage agreement with the hotel. 
7.3 If the customer has a parking space in the hotel garage or in the hotel car park, 
is made available for a fee, this does not result in a safekeeping contract. The hotel is liable in the event of loss of or damage to vehicles parked or maneuvered on the hotel property and their contents 
only in accordance with the preceding number 7.1, sentences 1 to 4. 
7.4 Wake-up calls are carried out by the hotel with great care. 
Messages for customers are handled with care. The hotel can, after prior agreement with the customer, accept, store and - upon request 
- Take over the forwarding of mail and goods for a fee. That 
The hotel is only liable in accordance with Section 7.1, Sentences 1 to 4 above. 
8 FINAL PROVISIONS
8.1 Changes and additions to the contract, the acceptance of applications or these General Terms and Conditions should be made in writing. Unilateral changes 
or additions are ineffective. 
8.2 The place of fulfillment and payment as well as the exclusive place of jurisdiction - also for check and bill of exchange disputes - is Bad Nenndorf in commercial transactions. Unless the 
If the customer fulfills the requirements of Section 38 (2) ZPO and does not have a general place of jurisdiction in Germany, Bad Nenndorf is the place of jurisdiction.
8.3 German law applies. The application of the UN sales law is excluded. 
8.4 In accordance with the legal obligation, the hotel points out that the European Union has set up an online platform for the out-of-court settlement of consumer disputes ("OS platform"): http://ec.eu�ropa.eu/consumers/odr / 
However, the hotel does not take part in dispute settlement proceedings before consumer arbitration boards. 
GENERAL BUSINESS TERMS AND CONDITIONS FOR HOTEL ACCOMMODATION CONTRACTS (AGBH 8.0)